June 23, 2023

Is service dead in America?

One of the few universal human experiences is "service" — an interaction between a buyer and a seller or product provider.  We encounter it multiple times a day — at the fast-food drive thru, at the grocery store, at a...

February 19, 2023

Break Away from the Woke Herd

"Always drink upstream from the herd." —Will Rogers Seems like good advice with a little humor.  We are all members of a herd of one category or another.  A football team could be a herd, a marching band, a ch...